Unless you include a Resale Number or Tax Exempt Number, tax will be charged.
You will be given an automatic $500 credit limit good for your first order.
Pay us promptly within 30 days from the date of the invoice and we'll confirm your new account and credit limit on future orders
Minimum Order Requirement:
There is a minimum order requirement of $50.
Shipping Information:
Unless instructed otherwise, all shipments are UPS ground FOB shipping point.
Available product will ship within 48 hours from receipt of order.
If you would like to use your own shipping account please select "In-Store Pick-Up" at check-out and in the comments field supply us with your shipper number and by which means you want your order shipped.
Terms & Conditions / Deletion Notice:
We will notify you of the discontinuance of any of our products via our website
You will have 30 days from the date of the notice to return discontinued product with the proper return authorization code (see "Return Policy").
Return Policy:
Return requests must be submitted in writing. We will assign an approval code which must be placed on all returned boxes for proper credit. For your RA#, fax Dixie Hamilton at 707-923-3241.
Return credit will only be given on MFLP Distribution product.
Return shipping costs will be your responsibility for overstock returns.
Defective product will be credited as long as it has not fallen beyond the discontinuance deadline for return.
Overstock product returned in unsaleable condition or defaced and not repairable will not be accepted for account credit. Product that is not repairable is product that is stickered, damaged or not in original condition.
Returns will be credited to your account and applied against the oldest invoices first – cash refunds will not apply unless the account has ceased doing business with the company and is in a credit position.
Terms Of Account:
Accounts are due 30 days from date of invoice.
There will be a $25 charge assessed for each returned check.
Interest is charged at 1-1/2% per month on invoices over 30 days.
MINIMUM ORDER IS $50
Frequently Asked Questions:
Q: What is MFLP's policy for promos?
A: First few are complimentary, then $3/each.
Q: Does MFLP have a credit limit?
A: No limit as long as you pay regularly
Q: Does MFLP have a Quick Ship/Rush order policy?
A: No
Q: What is MFLP's remittance address?
A: Musical Kidz, PO Box 1429, Redway, CA 95560
Q: Does MFLP have a stocking order requirement?
A: No
Q: Does MFLP have a minimum order requirement?
A: Yes. $50.00
Q: Can we buy assorted titles to meet our minimum order requirement?
A: Yes
Q: What are MFLP's payment terms?
A: 30 days
Q: Do we accept credit cards and if so which ones?
A: Visa, Mastercard, Discover & American Express
Q: Does MFLP charge for broken cases?
A: No
Q: What is MFLP's Shipping/FOB Point?
A: Redway, CA 95560
Q: Will MFLP drop ship? If so, what are the requirements?
A: Yes. No requirements.
Q: What is MFLP's normal shipping time from receipt of order?
A: We normally ship within 48 hours of receipt of order, however, if the order is large, we need at least 2 weeks lead time (more for 4th quarter).
Q: What is MFLP's return goods policy for non-defective products?
A: No restocking fee, but an RA# is required prior to returns (contact Dixie)
Q: Where do we send returns?
A: Musical Kidz, 1881 Barnett Court #7, Redway, CA 95560 (be sure to include RA# on packaging)
